Question 1

What do I need to bring with me when I visit your reception?

Accepted Answer

You need to have a valid passport or ID. If you are traveling abroad, we recommend that you carefully check how close to your departure the test must be performed.

Question 2

How do I get my test result and travel certificate after a PCR-test?

Accepted Answer

You will receive the result and certificate digitally sent to the phone number and to the email you registered in the registration form before your visit.

As a Swedish citizen, with a Swedish personal number and a connection to Kivra you will receive two digital certificates:

Travel certificate
Covid certificate issued in Kivra by E-health Agency of Sweden (get ahold of with Bank ID) The covid certificate will only be issued if you receive a negative covid result.

As a non Swedish citizen, you will receive one digital certificate:

Travel certificate

Question 3

When do I get my travel certificate?

Accepted Answer

You will receive the travel certificate within 6 hours (PCR). When sampling for Antigen test, you will receive the travel certificate within 1 hour. The travel certificate is sent digitally via e-mail and SMS.

Question 4

Do you offer RT-PCR test?

Accepted Answer

The PCR-test we perform at our centre's is a RT-PCR test and it is stated clearly in the certificate.

Question 5

When will I receive my PCR test result?

Accepted Answer

You will receive your test result the same day. We use the latest technology in PCR testing through Qlife's CE marked EGOO HEALTH SYSTEM.

When you choose PCR test 6 hours, you will ALWAYS receive an answer to your PCR test within 6 hours of the time the test is performed, regardless of what time you come to us and regardless of whether it is evening, weekend and regardless of whether it is outside of our regular hours opening hours.

The same applies if you choose PCR express as you will receive your test result within 2 hours.

If you have chosen a PCR test with same-day results, you will receive your test results no later than 24:00 on the same day that you test yourself with us.

The antigen test is a saliva-based and approved antigen test from Vitrosens. You will receive your test result within 1 hour from the time you took the sampling.

Question 6

Does Testmottagningen issue the Japanese certificate?

Accepted Answer

Yes, we can send out the Japanese certificate.

Book a regular pcr test on our website. Once you arrive at the clinic, it is very important that you tell the staff on site that you are going to travel to Japan. Then the staff will perform a nasopharyngeal test (in the nose) as this is what is required for travel to Japan.

You will receive your result the same day, together with Testmottagningens travel certificate, as well as the Japanese version. This will be sent to you by email and text message.

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